You can find lots of website hosting providers on the market, however most of them are resellers who have minimal resources, especially when it comes to support. One way to distinguish them is the option to reach the company by phone. The type of support that you'll get through this way of communication may vary depending on the provider - some offer experienced telephone support, many others offer common and customer support only since some matters are more time-consuming and it is faster and easier to be resolved through a support ticket, especially if the issue has to be escalated. Still, it is good to find that you can reach your web hosting supplier because there are countless small-scale matters which can be resolved effortlessly and in a very timely manner through a phone call, not mentioning that you can get more information about the services even before you become a client.
Phone Support in Website Hosting
If you decide to buy one of our website hosting plans, you can speak with our customer support team over the telephone for 14 hours a day. We will assist you in choosing the perfect package for your websites because we are aware that it's better to discuss these matters with a live person. If you already have an account, we will assist you with all your sales/billing questions and / or general matters, even with some tech situations that don't involve too much time or escalation to a system administrator as it is more convenient to open a ticket for time-consuming issues so as to have the correspondence in one place. We now have phone numbers in the US, Great Britain and Australia, so you are able to call the one you prefer and speak with our representatives.