Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving high–quality support on–time is our high priority, so that we back up each website hosting plans plan with a one hour ticket resolution guarantee. At the time you post a ticket or send us an e–mail, our customer technical support crew will do all they could do to provide the most appropriate resolution for your problem and to supply you with assistance in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime needed. Our team of qualified professionals will be on–line for you 24x7x365 to answer to all your issues and to resolve any issue you will likely have. You are able to send us a help support ticket from the Asheville Micro Services Control Panel or send us an email message any time. Additionally, on working days, you can easily call us or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guide while performing tasks within the Control Panel, you can always click on the Help key and locate your concern in the group of articles or blog posts that will came up. We have also turned lots of the content articles into video clips. The listing of educational videos will load if you click on the Videos button present in each section.